Frequently Asked Questions

Capabilities & Solutions

The key problem we solve is capturing the real-time status from the production site and then managing the complex stream of data this creates. We replace forgotten manual notes and scattered emails with a modern digitized process: teams report directly from the site using mobile devices, and managers resolve issues with powerful tools in the desktop application, which is instantly updated with that field data.

Seavizor is built to cover key aspects of shipyard management and can be configured to match your specific tasks. It excels at production tracking and supervision, providing a single source of truth for yard managers, owners, and subcontractors. Data is captured via the Seavizor mobile app directly from the production site, which shortens reporting delays and dramatically improves clarity.

Seavizor automates the process of creating progress reports. Crew and surveyors capture information, status updates, and photos on-site throughout the day using the mobile app. This data is then automatically compiled into professional reports, providing a clear, visual record of progress with minimal administrative effort.

Seavizor is ideal for refit and repair management because it’s built for dynamic environments. It makes it easy to first capture the work scope and then track daily progress with photos, manage change orders, and coordinate between multiple teams. This ensures your project stays on schedule and on budget.

You can have an unlimited number of users working on a Seavizor project.

You can manage an unlimited number of projects in Seavizor.

Seavizor offers flexible pricing plans based on your specific needs and required features. This ensures you only pay for what you use. Please contact us for a consultation, and we’ll prepare a personalized quote for you.

Yes! We recommend starting with a brief 30-minute demo to ensure Seavizor is a good fit, after which we can arrange a no-obligation free trial for you and your team.

Seavizor is designed for simplicity. We configure the platform to match your company’s existing terminology and workflows, which makes onboarding incredibly intuitive. We offer both online and on-site training tailored to your team’s needs.

The Seavizor platform is hosted on Amazon Web Services (AWS), a leading secure cloud infrastructure. All data is encrypted both in transit and at rest using industry-best practices to ensure its security.

Yes. Granular user permissions and custom roles are key features. You have complete control to define who can view, add, or edit specific information within the platform.

Every user input is saved as a time-stamped change. This system ensures that no data is ever overwritten or lost, even with multiple users working simultaneously. You have access to a complete and auditable history of all changes made to a project.

You retain 100% ownership of all data and intellectual property you upload to Seavizor.

Yes. A core feature of the Seavizor mobile app is its powerful offline capability. All data entered without an internet connection is saved securely on your device and automatically synchronizes with the server once you are back online.

Yes. Customization is central to Seavizor. We tailor the platform to match your exact workflows, processes, and terminology. We also offer custom branding options to align the platform with your company’s identity.

Yes. Seavizor is designed for seamless integration. We support data import/export via Excel and CSV files, and our platform can connect with other services through datalinks and a REST API for more advanced integrations.

You can generate reports in Microsoft Word (.docx) using your own company templates. Data can be exported to Microsoft Excel (.xlsx) and CSV. We also support advanced reporting via integrations with Power BI, web services, and other business intelligence tools.

You can easily export your project data into Microsoft Excel (.xlsx) and CSV formats at any time.

While Seavizor is primarily a cloud-based service for maximum accessibility, on-premises installations are available for clients who require a self-contained system running on their internal network.

Seavizor is designed to be highly accessible. The web application runs on any modern internet browser (like Chrome, Firefox, Edge, or Safari). The mobile app requires a currently supported version of iOS or Android.

Yes. Seavizor is used by clients worldwide, from the Americas and Europe to the Middle East and Far East. We have confirmed full, unrestricted accessibility in all regions, including China.

The Seavizor mobile app is available for both iOS and Android.

We provide direct customer support from our experts based in Europe. You can reach us via email or phone, whichever you prefer.

Critical issues are given immediate priority. For other requests, such as configuration improvements, we guarantee a prompt response and aim for resolution within one business day.

Yes. A comprehensive Service-Level Agreement (SLA) is a standard part of our service contracts to guarantee performance and availability.

Still have questions?

Book a free demo with our team. We’ll answer everything you need to know and show you how Seavizor can work for your specific projects.